Definition #
ML models balancing patient needs, provider availability, and facility capacity.
Key Characteristics #
- No-show prediction
- Urgency triaging
- Waitlist optimization
- Telehealth integration
Why It Matters #
Reduces patient wait times by 35% and increases provider utilization by 25%.
Common Use Cases #
- Chronic care management
- Surgery scheduling
- Emergency department flow
Examples #
- Zocdoc Scheduler
- Qventus
- Cedar Gate
FAQs #
Q: HIPAA compliance?
A: Full encryption and audit trails meeting HITRUST standards.
Q: Patient communication?
A: Auto-sends SMS/email reminders in 20+ languages.