Definition #
Privacy-preserving systems analyzing communication patterns to offer mental health resources.
Key Characteristics #
- Stress level prediction
- Anonymized reporting
- EAP integration
- Crisis escalation
Why It Matters #
Reduces absenteeism by 28% and healthcare costs by 19% (WHO).
Common Use Cases #
- Burnout prevention
- Peer support matching
- Manager coaching
Examples #
- Ginger.io
- Lyra Health
- Headspace for Work
FAQs #
Q: Data privacy?
A: HIPAA-compliant systems with opt-in consent. No individual tracking.
Q: Effectiveness?
A: 72% engagement rate vs 12% for traditional EAPs (Forrester).